Speaking
Keynotes, panels & podcasts
I speak about CX infrastructure, AI governance, and building globally competitive technology from the Arab world. Available for keynotes, panels, fireside chats, and podcast guest appearances.
Featured in the KPMG UK CX Excellence Report. Recognised in the EEA Awards for AI Excellence & Deeptech.
Recent & upcoming
AI-Driven Efficiency in Social Media Marketing: From Automation to Agentic CX
Heriot-Watt University MSc Digital Marketing · Co-hosted with Academy of Marketing Analytics & AI SIG
View PresentationSpeaking topics
CX Infrastructure & AI Governance
Why customer experience needs infrastructure, not more tools. The five-layer CX stack and what governed AI means in practice.
The Second Act — Founding, Selling & Buying Back
The rare story of a MENA founder who built, exited, and reacquired. Lessons on conviction, timing, and knowing when the story isn’t finished.
Building from the Arab World
The case for global technology companies originating from MENA. Talent density, cultural intelligence, and the Arabic content blue ocean.
Community
CXLF — CX Leaders Forum
A community I founded for CX leaders across MENA. Regular events, knowledge sharing, and honest conversations about building great customer experiences.
Podcast
تجربة العميل / CX Arabia
An Arabic-language podcast I host about customer experience. Conversations with CX leaders, practitioners, and builders across the Arab world.
Invite me to speak
Available for conferences, corporate events, university talks, and podcast guest appearances. English and Arabic.
Get in Touch